Info For International Guests

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Before departure

Before you embark on your trip to South Africa, please ensure that you read the information in this document.

  • Check all the required travel documentation and print copies to keep in your hand luggage
  • Ensure that you have a valid passport
  • Allow enough time when applying for your visa
  • Confirm with your local authority if any vaccinations are required. The TEN Campus is Malaria free.
  • It is very important that you share any health-related dietary requirements (food allergies, diabetes etc.) prior to your visit so we can plan your meals accordingly and serve you as best we can.

Airport pick-up arrangement

The TEN Representative will collect guests from the OR Tambo International Airport, at International Arrivals in Terminal A. The logistics will be communicated to the guests prior to departure to South Africa.

The travel time to the TEN Campus by bus is approximately 4 hours. This includes comfort breaks and stops along the way. Where possible, ensure you have had breakfast or brunch before meeting the TEN representatives.

Money exchange

South Africa uses ZAR. You can exchange money at the bank in the luggage collection area while waiting for your luggage, or when entering the International Arrival Terminal (Terminal A) turn to your left and exchange at one of the banks of your choice.

Arrival and stay at the TEN Campus

Upon arrival at The TEN Campus, you will be assisted by the TEN Campus staff to help you with your check-in and room allocation.

The TEN Campus and Game Lodge has an excellent safety record over the years, and we make it our priority to ensure your stay with us is enjoyable and safe. However, we are legally required to disclose possible risks and dangers associated with staying in a game lodge in South Africa. Therefore, we require all guests to read, understand and sign the “Limitation of Liability and Assumption of Risk” form upon arrival at the TEN Campus.

All meals are prepared and served at the venue. Complementary coffee, tea, fruit juice and filtered water is included and part of our standard catering package. The water at the lodge is supplied by a borehole and is safe for consumption, although we do provide bottled water to the rooms as well.

We also have a range of soft drinks available for your own account.

A card facility is available at the Campus for payments.

TEN Campus rooms

The TEN Campus rooms are shared accommodation.

Depending on the group size, single-room accommodation can be arranged.

Available rooms are the Guest houses and the Green Rooms.

Please note that the lodge is not a self-catering venue, and we request guests not to prepare or eat any food in the rooms. Any damage to the furniture and food stains on the bedding will be charged to your account.

Electricity and plugs

International plug adaptors are available at the TEN Campus. If you have your own plug adaptor, we suggest you bring it along on your trip should you stay over at another place and such adaptors are not available.

Adaptor plugs and electricity used in South Africa: click here for information.

In South Africa, there are four associated plug types.

Types C, D, M and N.

  • Plug type C is the plug which has two round pins,
  • Plug type D is the plug which has three round pins in a triangular pattern and
  • Plug types M and N both have three round pins. South Africa operates on a 230V supply voltage and 50Hz.

Debit and credit cards

Debit and Credit cards can be used within South Africa and at the TEN Campus. We accept Visa and Master cards, but please note, we are currently unable to process American Express Cards.

It is important that you ensure and arrange with your local bank that you are allowed to use your cards outside of your country.

Weather

  • Summer: December – February.
    South African summers are characterized by their warm and diverse climatic conditions. Spanning from December to February, this season showcases a kaleidoscope of weather patterns across the country.  In the northern regions, such as Gauteng and Limpopo, summers are typically hot and humid, with temperatures often soaring above 30°C (86°F). Afternoon thunderstorms are common, providing relief from the heat. We recommend you bring a sweater for cool evenings and swimwear, sunblock, and a hat, should you wish to take a dip in the pool during off-times.
  • Autumn/Fall: March – May
    Autumn in South Africa, spanning from March to May, paints a picture of transition across its diverse landscapes. As the intense summer heat fades and the colourful autumn leaves appear, South Africa showcases its stunning natural beauty as nature prepares for the cooler months ahead. It is warm during the day and can get cooler at night. We therefore recommend you bring a warm jacket, sweater, or jersey for the cooler evenings.
  • Winter: June – August
    Winters are generally dry and sunny during the day, but nights can be quite cold. Temperatures can drop to near freezing at night, especially in June and July. We recommend you bring warm jackets and jerseys, beanies and scarves.
  • Spring: September – November
    September in South Africa is Spring when days start getting warmer with cool evenings. You can expect mild to warm temperatures, with daytime highs averaging around 20-25°C (68-77°F). Nights can still be cool, especially early in the season, with temperatures dropping to around 10-15°C (50-59°F).

    The TEN Campus does have aircon in the rooms and conference room.

  • For the latest weather in South Africa (TEN Campus is situated in the Limpopo Province), click here.
  • The closest town to the Campus is Vaalwater.
  • Remember we use degrees Celsius.

Covid 19 health and safety protocols

You may need to have a COVID-19 Vaccination card for entry into South Africa and return to your country. Please check with your travel agent what is required of you. South Africa currently has no such restrictions. There are no government-required health and safety protocols that must be observed in South Africa for any gatherings. Therefore, we do not enforce or require strict adherence to COVID-19 protocols (mask-wearing, distancing etc.)

However, we do request that all guests be considerate to one another, so should you present any symptoms upon arrival or during the conference you will be required to inform Campus Management immediately. Should you require medical assistance (Covid related or otherwise) you will be transported to the nearest medical facilities. Please note all medical care costs and additional accommodation away from the campus will be for your own account.

General information

  • The dress code is relaxed but neat. It is not necessary for very smart or formal clothes (Ties, Suits, Formal dresses etc).
  • Your conference host will share a detailed program upon arrival at the TEN Campus. Click here to view a typical program format.
  • The studio is often cooler than the delegate’s personal preference to ensure good airflow. Please ensure to bring a jacket or jersey should you require it during the sessions. The bus trip will also have aircon on and you might want to have a jacket, sweater, or jersey on hand.
  • Free, uncapped Wi-Fi is available at the campus. You can obtain the password during the check-in procedure.
  • Mobile phone reception is limited for some service providers, so be prepared for interrupted voice calls and text message services.
  • The TEN Campus is in a malaria-free area and no malaria medication is necessary.
  • Staff tips are at your own discretion.

Return from TEN Campus to the OR Tambo International Airport

Check out as per arrangement at the TEN Campus.

The specific time will be confirmed during the stay at the campus.

Drop-off will be at the OR Tambo International Airport.

Useful information and contacts

TEN has made use of City Lodge and the Intercontinental Hotel before with satisfaction.

You are welcome to contact them directly and make bookings and reservations for your own account.

Upon arrival, the Hotel will request that you furnish them with your passport and reservation number.

The suggested Hotel options allow you to walk to the Hotels without leaving the airport building, just follow the directions.

Sightseeing in Johannesburg

If some people or the whole group want to do some sightseeing in Johannesburg, they might arrive some time earlier or stay longer. You are welcome to explore this option for your own account.

For sightseeing and tourist activities in Johannesburg, we recommend the following:
The Red Bus Tour: City Sightseeing Johannesburg | The Official Red Bus.